This store has gone way down hill. Spent 45 minutes trying to pick up 4 pieces of wood, and associate helping me told me the wrong price. Got to checkout and after calling the wood person to clarify the cost had to wait to get the wood cut, and checkout person deletes my order so it had to be wrung up again the got shorted 20 bucks from cash back and had to wait for a different person to get me the money. And they didn't even have the light bulbs I needed. Waisted trip!!!
Came into the Belton Home Depot store at 8:45 (15 min before close) in a panic because our hot water heater died. After finding the one I needed but no one in plumbing, a terrific young man (I didn't get his name) tried to help tho plumbing wasn't his department. He eventually led me up front to customer service where Nettie found what I needed on the store website, ensured me there was sufficient stock and found Trey to man the forklift to get it off the shelf and into my truck. These amazing employees stayed well after close to ensure I had everything I needed. BRAVO, Home Depot employees, BRAVO!
The store is well stocked and layed out which is important because in my multiple trips there, I've received very very little help from the staff. They've been observed waking right by me and beside me without even as much as an acknowledgement that I was there. To be fair, this may have improved over the last year but I've taken all my business to the new Menards store close by.
The Home Depot in Belton has the friendliest employees.
I went to the paint department to get paint for my deck. The paint employee greeted me and asked if I needed help. He mixed my paint and I was on my way in 15 minutes. Awesome customer service..
Knowledgeable and friendly staff. A bought a mini fridge Christmas weekend. They even delivered it the day after Christmas. All I can say is keep up the wonderful work!
The Home Depot is a US Hardware Store based in Belton, Missouri. The Home Depot is located at 1306 E North Ave, Belton, MO 64012, USA.
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